), enter credentials, and then select Credential Manager. Under User Information, select Sign out for all accounts. Method 2: Remove credentials related to OneDrive and Microsoft 365 apps Restart OneDrive and the affected Microsoft 365 app. ) > Pause syncing, and then select how much time you want to pause for: 2 hours, 8 hours, or 24 hours. Select the OneDrive icon, select Help & Settings ( Under Connected Services, select Remove to remove all accounts except the account that you noted in step 3. Open the affected Microsoft 365 app, and then select File > Account. On the Account tab, note the signed-in account. Method 1: Use the same account to sign in to the Microsoft 365 app and OneDrive If one method doesn't fix the issue, try the next one.
To fix this issue, try the following methods in the given order. In this case, you receive the error message when you try to save the file to OneDrive. However, you sign in to the Microsoft 365 app by using the account, and this account doesn't have permission to upload files to OneDrive. This issue occurs if you sign in to the Microsoft 365 app by using an account that doesn't have permission to upload files to OneDrive.įor example, you use the account to sync files to OneDrive. UPLOAD BLOCKED: We couldn't verify you have the necessary permissions to upload the file. When you try to save the file, you receive the following error message: You open and edit a Microsoft OneDrive-synced file in a Microsoft 365 app, such as Microsoft Word, Microsoft PowerPoint, or Microsoft Excel.
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